When I woke up, the house was colder than usual.
The heat was off and I didn't see a pilot light. I went to look for the gas candle lighter.
Marilyn said, "Don't bother with it. Call SDG&E and they will come put and light it for free."
I did call. The man on the other end asked me to the info he needed. He started giving me the usual list of "dos and don'ts. I told him that I had a gas certificate and used to be a H&S opfficer at a housing organization, (I didn't mention that was in Engand.) He still went on, ignoring me. When he was through, I said that it would be best after 3PM as we had bridge until then. He said that he had no idea whrn the tech would be there, said that someone needed to be there or the key left under the mat and asked for my phone number. I said that I'd give him all three numbers, in case one was busy. He said he could take only one. This is in the day and age when most folks have several phones!. I finally gave him my number and we commenced finding a relacement for me at bridge, using another phone. I didn't get on the computer. About 4PM the bell rang and there was a nice, efficient tech who said he hadn't called because he hadn't been given a phone number, just an address. He had it fine in just a few minutes. (I cold have done it myself.
In England, I had a choice of three electrical cmpanies and two gas suppliers. In addition, the electrcal rate* dropped i half after midnight!
And they were customer-friendly!
- The full-time rate was just about the same when I got to England as I had paid in San Jose.
Karl