An acquaintance bought a "return" Murray riding mower in 2000 and recently the main pulley on the the deck went belly up. He did manage to buy the parts to repair it (though some were the wrong ones) but he did not have the owner's manual in order to determine the belt routing.
So, I got on the net and clicked on the "owner manuals" box, entered the serial number and sadly learned that 2003 and older machines were no longer "supported."
Investigating a little further, found out that Murray is a subsidiary of Briggs & Stratton where the latest quarterly report shows a sales downturn due mainly to its Murray division.
Ya gotta luv it... Corporate America cannot even detect the cause and effect of poor service & support. No friggin' wonder most of us buy foreign these days...
JT