Extended Warrenty

I just had a coil and a Knock Sensor fail on my 2K Forester. The dealer, at first, tried to say that these were not covered in the Extended Warrenty. When my wife ( who is experienced in contract negociation) read from the brochure, the coil was indeed covered. A call to Subaru of America resulted in the Knock Sensor being covered too.

This was all taken care of in less than a day. They, Tom Wood in Indianapolis, treated us well and did the work in an efficient, professinal manor. The key to it all is to keep any brochures for Extended Warrenty so that it can be quoted when needed. The Warrenty is quite good, but you have to hold them to it.

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timeturtles
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