Hi all,
Wondering if anyone has any advice for me here. About two weeks ago, I took my 99 VW Passat in to a VW dealership for a 70k service. They went through all the usual checks, and replaced the engine belt. After I left the dealer, I started hearing a slight humming sound, but I was out of town for much of the next 10 days. When I got back, the sound seemed to get progressively worse, like a loud throbbing on the right side, which would vary with the car speed, and which I seemed mostly to hear when I pressed the brakes. I took the car back to the dealer to get it looked at. What they're telling me is that my front and rear brake rotors are entirely shot, and that I need a new set, plus pads. Now, I have multiple problems with this:
1) I never had any of this throbbing sound until after I brought my car in for the 70k servicing. I had some brake squeal, but nothing remotely like this.2) I just had my rotors replaced about 8 months ago! It was at another shop with third party parts, which the dealer is now claiming could have been the problem.
3) Even if they really had nothing to do with this problem, they were supposed to be doing a 70k service, including inspecting the brakes! Shouldn't they have picked up on the fact that both rotors and pads needed replacing?The dealerships position is that nothing they could have done during their servicing could have possibly caused these rotors to warp. I have to admit I can't see what they could have done either, but the fact remains that I had no problems until I brought my car in to them. Their idea of a gesture is to give me 10% off of an $800 bill. Any suggestions on what I might do?
Thanks
-al
PS - For VW owners, I'm talking about the Hamilton VW-Mazda dealership in NJ. I would avoid them at all costs.