Have a 93 4runner V6 since new. Always serviced per Toyota schedules, at Toyota dealers, and I have all of the work orders too. Last week I took it in for a hard starting problem. Dealer took down the tank & found a badly kinked line, where it went into the pump bracket. Technician said whoever had the tank down last screwed up. Pump been beating itsaelf to death. Cost me $1206.
About 2 years ago I blew a brake line. Another Toyota dealer I was going to at the time said the brake & fuel lines all needed replacing (salt up here in Canada). So they did, $1060. This was the only time anyone went near the tank. So I'm getting ready to go to this dealer and have words.
So my question is: is it standard procedure when a customer wants fuel lines replaced to take down the tank to get to that last little bit, or can they fiddle it without removal or just ignore the last bit? What is the Toyota stand operating procedure in this case?
tia