I recently R and R's my front pads on my camry. And a month later took my car to the dealership to have a valve cover gasket and the rears done.
While I was doing my taxes I looked on the invoice to see what my mileage was and noticed it said front brake pad slap.. !!
I called the dealership to confirm thinking he may have done the rears and billed it incorrectly..but no. They removed brand new (lifetime guarantee brakes) from the front and put new on again. duh..
All the while, there was the original brakes on the rear. I used to be a tech and there's no way I'd remove the new fronts without checking the rears to go behind the service writer to see how the hell he sold a brake job on new brakes..
They said they'd do the rears at no cost. But when I get there I plan to tell them my time is as valuable as theirs and they'd better include something more ..Plus I'm not sure how my lifetime guarantee is affected for the fronts as they ditched those pads ( I was on my 3rd set- I think)..
I just can't believe they didn't check the rears...Blows my mind...