Toyota financer told me...

In the matter of service contracts, I've never been a believer in any of them, whether for autos, washing machines, TVs, etc. If (for example) GE keeps sending me notices that I can have two or three years' extented warranty on an appliance for X dollars, you can be damn sure that they're not doing it out of the goodness of their heart.......chances are they'll make the whole amount clear, because they will not have to answer a service call on the machine in the next three years. (and I'm very happy I didn't get a service contract on my refrigerator....it lasts 18 + years, and when we dumped it, it actually could have been fized for $250 or so. But it was o l d .

Security... ?? In my building that would be... the principal? And she's not exactly burly. ;-)

Nah... he was just doing the pushy sales pitch sort of thing. But I hate that mode of operation.

Cathy

And, I would have

No service contract involved. I simply use the service dep't. at Toyota instead of an independent garage for routine maintenance.

Cathy

If (for example) GE

So many people have difficulty separating vehicle manufacturers from independent dealers, regardless of brand.

Have you tried telling that to any of those the Toyota owners, that are suing Toyota because their engines have developed sludge, even though they had their cars serviced properly at Toyota dealerships? ;)

mike

No one that had their Toyota serviced properly at a Toyota dealer has developed sludge.

Sludge happens when you don't change your oil......

Toyota doesn't make much from service because Toyota doesn't do service (unless they have company-owned dealerships). The Toyota DEALER makes BIG bucks from his service department. Look at how much space is given over to service / repair vs sales.

I used to work for what used to be the largest 2-way business radio company in the world. Their direct production costs on their most expensive mobile radio was $117.00. They sold it for $1200.00. This was about 1975. But where they really made a killing was on service contracts on those radios. They would collect 10 times the sale profit on the service contract.

Don't EVER buy a service contract on anything! They're a rip off.

Jack

That's what cell phone providers make their money one.

And GM and the other car companies don't lose money on OnStar and similar products, etiher. They make a lot of money off them, though not necessarily enough to make a profit.

I know one guy who always buys service contracts. It works out on washers, because he wife always overloads them, causing them to need repairs during the contract.

I made on my service contract on my car, too. I didn't buy one, and there were no repairs needed. So that money is in my bank account.

Jeff

Toyota does not have company-owned dealerships in the U.S.

Not surprised to hear that.

All the car makers make money from repeated business like maintenance services.

Car sales is only one for quite a long time but car maintenance is much shorter interval.

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