Today I bought a new mast (Made by Metra) and after removing the old attenna I am not sure that all the old plastic toothed cable has been removed. I can only feed about 10 inches of the new attena's plastic toothed cable and then when retracting it only takes a few more inches. I could not even attach the attenna....wondering if I need to disassemble the motor and remove excess plastic from original attenna? Would welcome any other suggestions from those with problems with the motorized attenna replacement.
The Motor still works. I did go to Toyota's and Metra's website and neither was any help. Thanks in advance.