I am trying to buy a 2011 avalon with fleet option AF. The dealers never heard of it. I emailed Toyota expecting a quick response because they are eager to sell cars. It takes weeks to respond to email? Here is the stock response:
Thank you for contacting Toyota Motor Sales, U.S.A., Inc. We have received your email. We are extremely sorry, that due to high contact volumes, we are unable to respond to your inquiry in a timely manner, and it may take several weeks to receive a response to your inquiry. We sincerely apologize for this delay and appreciate your understanding. It is never our intention to keep a customer waiting and we can assure you we are doing everything we can to bring our email response times back to a more acceptable level for our customers. For the most up-to-date information on Toyota's recent recalls, you may copy and paste the following URL address into your browser: