TIMING BELT FAILED

I took my 2000 S80 Turbo Volvo in for a Timing Belt change yesterday. It was supposed to be a one day repair but I got a call yesterday saying they were waiting for a 'gasket' and that to call today. When I called today I was informed that the Tensioner that they put on failed damaging the pistons and gasket and they have to take it apart to see the extent of the damage....

They said to keep my rental car 'that I am paying for' because my car will not be ready until at least Tuesday

What does this mean to my engine? I know the sever damage that every mechanic warned me about as a reason to change the belt has now happened...Is my engine damaged. What should the mechanic do now?

Most importantly....

Who is liable for what?? They will take care of this right?

History on car:

-Purchased on February 3, 2007

-112673 miles on it

-Took it to a Volvo specialist to find out when I could expect to fix what and was told the following: Timing Belt - IMMEDIATELY Rear Brakes - within 3,000 miles Control Arm Bushings - As soon as I can

Reply to
Sabrina
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I would think that if it was YOUR tensioner that had failed, you would be responsible... however, since they had apparently put in a NEW tensioner, I think they should be held accountable for the failure and subsequent damage to the engine...

of course, they will try to wiggle out of any financial responsibility... document everything they say and do, in case it ends up in court down the road!....

Reply to
Perry Noid

Depends on what the engine was doing when the tensioner failed. If it was just idling they might get away with a few new valves, if it was driving down the road it will probably require a fairly complete rebuild. Usually it's cheaper to replace the engine when that happens.

Reply to
James Sweet

Where is the repair being done ? Volvo Dealer or Volvo specialist ? either way the repairing service shop is responsible for the repair & all costs. From what you state it sounds like the valves in the cylinder head are damaged requiring replacement of the cylinder head as there are no replacement parts available mainly the valve guides which are not sold from Volvo or on the outside. Post back & keep us apprised as to the outcome of your problem Glenn Volvo Certified Technician ASE Certified Technician

Reply to
Glenn

Honey, you sent a note earlier about purposely failing the timing belt. Not necessary now.

If you bought the car from an authorized dealer and had the service done there, THEY should (perhaps reluctantly) accept responsibility. Now, let's say you bought it from somebody else and took it to an authorized dealer -- they should accept responsibility.

If you bought from somebody else and took it to that somebody else for repair, you got a legal issue on your hands. Document what you were told and get a good attorney.

Your engine is not in good shape. Crashes all over the place are indicated. IF the mechanic will admit that *their* tensioner caused the damage, you're covered. If they lie, you got a fight on your hands with a "he said, she said" issue. Too big for small claims court. Needs a lawyer.

Good luck.

Chuck Fiedler Nothing but Volvo since 1974

Reply to
c.fiedler

Hopefully, the crux of the debate will boil down to "it was okay when it entered the shop for work, and that work led to the damage."

Mike

Reply to
Michael Pardee

Reply to
John Robertson

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