Why is it that the dealers never come close to the Kelley Blue Book value when giving me an estimate for the trade-in value of my car? Even though the car is being replaced by another Volvo, has been serviced at this dealer, and is in perfect condition, they pull out a number that is more than $3K less ($9,000 vs. $12,500 on a 'good' condition estimate) from a little book that they claim represents the price they pay at auction, etc.
My worst experience of this was yesterday when the dealer blasted out an email touting end of month inventory sale, directed me to the Blue Book site to get an 'estimate' for the trade, promises to pay top dollar, and then once you're in the door -- totally different.
Is this a negotiating point, or are the Kelley numbers altogether irrelevant?