Transmission service scam?

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My 2009 Tiguan has reached 40,000 miles and I called the dealer to find
out how much the checkup was going to cost now that they weren't doing
it for free. $550 -- holy s**t!

But then he tells me that the transmissionneeds to have a $350 service
done to it or the 60,000 mile power train warranty won't be honored.
I've looked through all the service and warranty booklets that came
with the car and I don't see any mention of this needing to be done.

Is this service really required or is he just trying to improve the
dealers bottom line?


Re: Transmission service scam?

On 09/18/2010 07:56 PM, Peter Kemp wrote:

I have no idea, but IMHO any automatic transmission should get a fluid
and filter change around 50K miles or so if you plan on keeping the
vehicle for a long time.

nate

--
replace "roosters" with "cox" to reply.
http://members.cox.net/njnagel

Re: Transmission service scam?

If it has the DSG, it has to have a fluid and filter done every 40K.




Re: Transmission service scam?

What fluid does it have to have changed?  The DSG acts like an automatic
gearbox but it is not one. It is a relatively standard gearbox except that
it has two automatically changing clutches and a somewhat different gear
train. But no fluid, other than the standard oil.

There is no mention of a 60,000 mile service in my paperwork, are you
dealing with a bona fide VW garage? Why not ask for an estimate from another
dealer??

br Krak







Re: Transmission service scam?

My DSG box had to have the "service" at 40K too. It was an oil and filter
change and cost £180.  The oil and filter were £58 and £9 respectively.
Then there was the cam belt change with tensioners etc at 4 years.
Expensive this modern car owning lark!
Dave



Re: Transmission service scam?

The DSG fluid has a whole bunch of additives in it to do its magic. The
bottles even have expiration dates printed on them. The cam belt should have
been done at about 120K.




Re: Transmission service scam?

I was told 80K for the cam belts or 4 years, which ever came first.
When I had an Alfa, I think the hand book said 72K miles, but Alfa brought
that down to 36K.  Mine were changed at 32K as they were showing signs of
deteriation.  I would rather change early than have then break at high
speed.  But 32K is a bit off.
I still prefer the old duplex or triplex cam CHAIN!  They may have been a
bit noisier, but with a diesel, a slight increase in engine noise probably
would be drowned out anyway!
In the old days!!! if you could hear the cam chain, it was time to change
it.
I think some manufacturers are returning to chains!
Dave



Re: Transmission service scam?

On 2010-09-25 12:46 AM, David.Smith wrote:

I had a 1969 Alfa Berlina 1750 that disabled itself by having the cam
chain hop a couple of teeth years ago.

My Canadian spec Tiguan (back on topic) does NOT have DSG but Tiptronic
transmission.
It is the Comfortline all-wheel drive approximately equivalent to the
SEL in the US.

Stuart H.

Re: Transmission service scam?


So how did it work out? Did you find somewhere cheaper?



On 19.09.2010 01:56, Peter Kemp wrote:


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