the needle is pointing about five oclock. it seems to be stuck there.
Message posted using
More information at http://www.talkaboutautos.com/faq.html
Sounds like the typical bad cluster issues that is common to tons of the
'03-'05 GMC full size ight truck/SUV line.It's a dealer warranty issue up to
7 years /110,000Kms. I've had the cluster on my '04 Avalanche replaced free
at 70,000 Km. I've got a letter from GM about the issue with the warranty
details. Take it to the dealer.
I just had the exact same problem with the speedo in my '03 GMC. It
happened on a cold morning, temps were around -10F. On my commute to work I
noticed that the speedo would only go UP as I increased in speed, but when I
would slow down, the speedo did not retreat, it stayed where it was. Each
time I would speed up, the speedo would keep going up but never retreated.
By the time I made my commute to work that morning, my speedo was pointing
about 7 O-clock.
It stayed that way till the temps warmed up the next day. Then I noticed
that when I would start my truck, the speedo needle would actually jump back
about 5 mph each time. So I then proceeded to start and turn off my truck
about 20 times, each time the needle would go back about 5 mph. Like I
said, it took about 20 times starting my truck then shutting it off, then
starting it, then shutting it off, rinse, repeat.... until I got the speedo
back to 0 mph. Since then it has been fine, although we haven't seen those
low temps again either. I think the cold made something stick, but seemed
to fix itself after it warmed up a bit.
Look at your speedo when you start your truck to see if the needle will
retreat when you start it. If so, you can just do what I did to get the
speedo back to 0.
If it happens again, I'll be taking it in to the dealer.
Why would you wait around for it to happen again? It's defective! Take it in
and have them change it.
I test drove an '04 Tahoe earlier this winter from a Chevy dealer and it had
the bad cluster problem. They "would look into it if I decided to buy it"
was the sale guy's answer!!!! Uhhh, no thank you. That is roughly a $500
replacement bill, if they claimed to have it fixed and there was no extra
warranty left..... This was before GMC came out w/ their lame 7 years or
limited mileage! What in the world mileage should have to do with an
electronic component failing in the dash is beyond me anyway! It's just a
way to scam the public out of their money instead of sucking up the repair
cost. My brother is on his third cluster in an '03 2500HD and he's fighting
the mileage limit on the first swap. Chevy sucked up the second swap since
it failed only a few months after being installed!!!
Any how many people are willing to buy a Chevy via eBay's Chevy's used
dealer certified program! Oh yeah, that Tahoe I test drove, it WAS
"Certified" . . . . "Certified broke!"
My '04 Avalanche had its replaced twice actually...the first replacement was
a remanufactured unit ( as I found out) that all the gauges worked fine on,
but the about 1/3 of the blue led's in the DIC were dimmer than the others.
I lived with it for a week but looking at it very day pissed me off, so back
to the dealer it went ("this one sticks too") and they stuck a new unit in.
It took literally 20 min to pull the mileage info, remove and replace the
dash and cluster then reprogram the mileage back in to the new one. I
watched while they did it in the service bay.
I called the dealer about this and they said GM will only replace the
cluster free under warranty if you have less than 70K miles on the vehicle,
unfortunately, mine is close to 80K now. :>( They said it will cost
around $600 to fix it out of warranty.
I do beleive this will be the last GM product I ever buy, and thats coming
from somebody who has never owned anything else ever. My wife's last Saturn
vehicle was falling apart at 60K, I've had numerous issues with my last 3 GM
trucks, an '97, '00, and now my '03.
It's no wonder why this company just posted the single largest loss by an
automaker in history.
not a happy GM owner.
Over $500 is definitely the going cost to have a "new" cluster slapped in it
and then you pray! Just talked w/ my brother a little while ago and he said
so far the second replacement is working OK. At least Chevy got stuck
replacing the replacement! Wonder how long this replacement will last???? As
many of them that have failed, it's not a matter of "if it will fail", but
"when will it fail!" Should be a flat out recall, kind of like the
crankshaft position sensor failures on the 8.1L engines..... that problem is
actually a HUGE safety hazard, but so far they've escaped taking
responsibility for the repairs. This probably because nobody has actually
died due to their engine up and quitting while on the highway w/ a large
load in tow......
I have the identical problem with my truck (05 GMC Sierra) except its
with the tach. The speedometer seems to work fine. The dealer says
he can easily replace the cluster and reprogram the odometer.
I have used one of the trip meters since day 1 instead of the odometer
because I like the 1/10 mile indication. Just personal preference.
Does anyone know if the trip meters in a replacement cluster can be
programmed as the odometer can. I would like to keep using the trip
meter if I can.
My truck has 69700 miles. That's just under the 70K mile warranty
limit that has been discussed in this thread. The warranty book that
came with my truck only lists a 36K mile warranty. Am I missing
Take it to the dealer BEFORE the 70K hits and have it on record you have a
cluster problem. As for the trip meter function, the replacfement cluster is
100% identical to the original. I've checked all functions thoroughly on my
Thanks for your reply. I stopped by a local GMC dealer who
acknowledged the problem and extended warranty, but stated that 2005
GMC trucks were not covered. I called the GMC Customer Assistance
Line and was stonewalled. THe person I talked to claimed that some
special digits in my VIN# disqualified my truck. I got no response as
Did you have this repair done on your truck? Is there any info you
can give me that may resolve this issue?
Yes, I had it done but mine was a 2004 Z71 Avalanche. My advice would be to
keep hounding GM and try to go up the ladder. When mine was replaced last
year, this extended warranty didn't exist yet. The service manager at my
dealer called the area GM service rep and went to bat for me. It was
approved at that level. GM was fully aware of the issue at this point and
was routinely replacing the cluster as a "goodwill" service.
I have been to the local GMC dealer. I was told to call the area GM
service Rep to ask for an appeal to have my truck covered. My truck
is an 2005, but was purchased 09/2004. THe dealer will provide me
with GM's Customer Service number, but not the number for the local
service rep. If at all possible, would you be able to provide the
phone number for the local GM Service Rep?
It's not that I don't want to help, but I don't think getting you the
service rep's number for the Drayton Valley-Edson-Hinton area of Alberta is
going to help you in any way. Apart from which I doubt very much my local
dealer would give it to me. Go to another dealer, explain the history to
their service manager and ask him to contact the area service rep. Only the
area rep for your locale can do this. GM dealers are usually quite
sensisitive to unsatisfied customer service complaints made to GM about lack
of support, help and service
Motorsforum.com is a website by car enthusiasts for car enthusiasts. It is not affiliated with any of the car or spare part manufacturers or car dealers discussed here.
All logos and trade names are the property of their respective owners.