'98 Grand Caravan 3.3L head gasket failing at 33,000 miles

Jan 14, 2004 41 Replies

Why did you even bring up the e-mail? You should have called and asked for the name of the zone rep for your area and paid him a personal visit.

Ted

Once they have the VIN, they have any related file. Dealer turndown, Zone Rep turndown (I had already been the Zone Rep route) before going to email.

As I say, they've earned it.

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