The net is full of complaints about this poorly regulated industry, so if
you need to have a car transported from one place to another - be very
careful. Anyone can pay the DOT $300 and get authority to "broker" transport
services. Though such companies may appear competent online and (initially)
on the phone, the fact is that they're generally boiler rooms - and once
you're hooked, they're gone. It works like this:
You find the company online, call or email, and get a quotation: "$800
door-to-door" or whatever, with perhaps $150 deposit and the rest payable on
delivery. Once you give your credit card number, the broker calls various
independent truckers that fill the highways between origin and destination,
trying to find someone able to handle your deal. When they succeed, your car
is picked up - transported - delivered. However, the driver often has no
idea who hired him. So who's responsible?
A good example is Atlantic Global Transport (carrymycar.com), operated by
Gene Fisher (Triangle Realty Ltd) in Long Island. The beautiful website
claims a "small fleet", offices in New York, California, and Florida, and it
really looks like a professional organization. There is no fleet, there are
no such offices, and once this company - and others near it at the bottom of
the ethical ladder - get your credit card number, you're at their mercy.
AGT's status at the DOT, by the way, is reported to be "INACTIVE". I'm one
of a group of complainers...
Visit howwerate.com for consumer feedback on such transporters. You often
won't see the company name listed, and must search for it within the site.