A good reputation a lot harder to 'regain' then it is to 'gain'. When
people have a bad experience with a product they tend to tell all their
friends, who tell all their friends, and so on. When all these people start
driving BMWs, Lexus, etc, so will others. I personally wouldn't buy any MB
made after 1991.
I find myself in accord with you basically, and think it is a
real shame that quality got compromised, rather than market
share. Who cares if they sell more cars? Ford can do that, and
who wants one of those? Also, those of us who regard new cars as
a bit of a waste of money, what are we going to buy when the cars
are 10 years old? Accountants for Mercedes may think we don't
matter, but by running around in old models with plenty of life
left in them, we reassure people at the top of the car buying
tree that their cars are built to last. I've just bought an Audi,
and the quality doesn't feel quite there yet, but they are
definitely in with a shout now that Mercedes seem to not be
bothered about usable quality.
With regards to "regain" vs "gain" look at what happened to Audi with their
sudden acceleration problem back in the '80s - their regain only came after
years and years and people forgetting about their problem.
I own a 2003, C240, and so far no problems. Great ride, & handling.
I should say I also own a '73 450SL. This thing has over 200,000 miles &
runs like a charm. Only thing not working is the A/C. I only use it now on
nice sunny days( it hasn't seen rain in about 10 years), & it can sit for 3
months or more & starts up immediately. I doubt if my 2033 will give me the
same use over so many years.
"The company has acknowledged that there have been reliability
issues but we are sorting out the problem. We are investing a lot of
in product quality. The new cars are starting to speak for themselves.
want to make sure all our customers are happy."
Heard this talk in the year 2000 when I sold my brandnew CL 500 due of
windnoise and other problems some days after purchase.Was fed up with
the "premium quality".The model was so sought after, I did not loose
money on it.
Still owning 4 Mercs., had the least problems with the W 210, a truly
The others, no better than an OPEL qualitywise. Just more fascinating,
like the CLK 55, which made truly big problems in the first year too.
Kept it just because my wife insisted to give it a try. AND finally I
did not regret all the hassle we went through with it.
What to buy next ? Likely no MB.
Motorsforum.com is a website by car enthusiasts for car enthusiasts. It is not affiliated with any of the car or spare part manufacturers or car dealers discussed here.
All logos and trade names are the property of their respective owners.