My wife purchased a brand spankin' new Camry LE about 7 months ago and she has about 7000 miles on it now. A couple of months ago the passenger side side-view mirror flopped out of the housing. I picked it up and snapped it back into place but now it doesn't move up and down. It does move side to side. You can hear the motor running when you try and move it up and down.
She brought it to the dealer for an oil change today and asked that they look at the mirror. They told her that the mirror needs replacement at a cost of over $300.00. What? What happened to the warranty? They said that there was evidence of impact on the mirror (there isn't) and that damage isn't covered. "We change a lot of these," was the service guy's comment. She left the mirror unrepaired at this point.
Can somebody tell me if there is any recourse with Toyota and how to proceed? Thanks much.