Hi there....I own a 97 A4 1.8T and it came with a "power package" stereo (delta unit with Casette only!)
Recently, I decided to upgrade the stereo...so I went to local Future Shop (Canada) and purchased a Kenwood MP3 Deck. Not wanting to mess around with the electronics stuff, I paid them to install it for me.
Anyhow... My $50 install ended up costing me around $120 + with all this extra stuff they kept telling me I needed....and after it was all done and I drove the car home, I noticed there was NO RADIO reception.... FM was still OK - I could get most of the local channels.... but AM was TERRIBLE! Nothing at all....
So I took it back to these 'professionals" and they told me it needed a signal booster...but they did not have one in stock...so I drove to the next FS store 45 mins the other direction... got the booster installed.... still nothing! I told the guy this, and he said 'oh, you have to go to this other store which has more of those boosters so they can maybe try another one..."
Alrite...so I went there and the guy gave me soem attitude and then finally told me " This car has no antenna so you wont get radio...If radio is that important to you, maybe you should put the stock radio back in! "
Obviously, I told him what I thought of all this BS....no such thing as service anymore...
well, what should I do!! I know that the no antenna thing is BS...a buddy of mine has a 96 A6 and his radio works just fine (another Kenwood deck...also installed by FS in a different city)....so how can I fix this? Is there any device that may help with this that I can ask these ($#*&%)&W%)$)& to install in there!?!?
I am a little upset at the way these idiots deal with their customers... what can I do?
please help :) thanks ash