I don't put too much credence in the JD survey.
While it may be usefull for comparing extremes
on the scale of reliability, eg is and Audi more reliable
than a landrover freelander, then yes the survey could be usefull.
But at the top end there is very little to seperate Toyota, Honda, Mercedes,
BMW and Audi. Remember the JD survey ranks the cars on more than
just reliabilty but also looks at things such as customer service.
When deciding which car I wanted reliabilty was a major point to
consider, therefore a choose an Audi. In the UK at least they have a good
track history on reliability.
Was it the American or the British survey.