A friend of mine who purchased a 1998 Chevy Blazer last year took the
vehicle in for inspection because the "Check Engine Light" was on. She took
the vehicle to the GM dealer here in the small town where we live. She was
told that her transmission was bad and would need to be replaced.
Another friend of ours here in town heard from her husband that one of the "shade tree" mechanics in town had been hired by the GM dealer to rebuild a transmission for a chevy blazer and was in a hurry to get it done, because the dealer needed the transmission back by the following day, which is the same day that the dealer had promised my friend her Blazer would be completed.
We are all very concerned that the transmission being rebuilt by this uncertified mechanic is the transmission from our friend's vehicle. If our suspicions are correct, the dealer has (defrauded??) the warranty company and my friend.
Would this be acceptable business practice?
Any advice or suggestions on how to resolve this issue?
Thanks in advance, Brigitte
Another friend of ours here in town heard from her husband that one of the "shade tree" mechanics in town had been hired by the GM dealer to rebuild a transmission for a chevy blazer and was in a hurry to get it done, because the dealer needed the transmission back by the following day, which is the same day that the dealer had promised my friend her Blazer would be completed.
We are all very concerned that the transmission being rebuilt by this uncertified mechanic is the transmission from our friend's vehicle. If our suspicions are correct, the dealer has (defrauded??) the warranty company and my friend.
Would this be acceptable business practice?
Any advice or suggestions on how to resolve this issue?
Thanks in advance, Brigitte