> Yesterday I had a guy get pissed at me because I charged him
> $89.00 to
> fix a similar problem.
> He had replaced the following on his Jeep,
> Crank sensor $125.00
> Cam sensor $85.00
> Dis Cap $20.00
> Wires $45.00
> Plugs $20.00
> Pick up in the Dis $110.00
> still his Jeep wouldn't run so he bought a $500.00 computer
> and hung
> that on his Jeep. After all that still didn't fix his problem,
> brought it to me.
> I have it running fine after about 15 min.
> This guy is pissed and calling me a rip off after he dumped
> all that
> money in to his car when he didn't need to.
> I charged a half an hour labor and a fuse link.
> The moral of this story is,
> Hire a pro. In the long run it's cheaper. I could have saved
> this guy a
> ton of money if he would have just brought it ome first.
> For some reason, people have a preset notion that everone is
> out to rip
> them off. I, like so many others depend on earning your trust
> so that I
> can make a living.
> If you want your cars to run, take them and have them fixed. I
> reading about all of the guessing and thinking you folks are
> wasting a
> ton of money that you don't have to.
Gunner, I agree your customer was foolish for spending that kind of
money guessing, and he should be thankful that you fixed his problem
cheaply, honestly and quickly, never mind taking his frustration out
Having the know-how, documentation and the tools to diagnose a problem
canít be beat. Some of us though enjoy the satisfaction of fixing our
own problems when we can, with a little help from our friends and
places like this. In my case I had easy access to free parts of some
cars that I kept as parts cars, so I didnít have to spend anything to
swap in parts. Iím not crazy enough to spend $1000 + replacing a
tranny on a 16 year old car with 250,000 KM, but it pays to keep it
around for parts if you have the room.
Since the car was 30 miles from the nearest shop, I managed to save a
$90 towing charge, $40-80 for diagnosis, plus the cost of the repair
(re-soldering a wire). In this case it was worth it, but obviously
not in every case. Keep things reasonable both in the money you throw
at guessing, and the job you undertake relative to your skills and
willingly pay for help when you need it. If the parts are near their
service date anyway like caps, plugs rotors etc (for older cars).
there is no harm in replacing them anyway.
As far as dishonest mechanics go, as an ex-mechanic (15 year ago), I
have to say most mechanics are honest and the problem is more related
to an in-experienced owner explaining a problem they donít understand
to an ďservice advisorĒ who translates the problem on a work order to
the person who actually tries to fix the problem. A lot gets lost in
the translation. Your customer should have turned out as a referral
for you but I guess he was an idiot or to embarrassed to admit he
Obviously owners donít realize that just because you replace the
ignition module or pickup coil last week because the car didnít start
has nothing to do with the fact the starter failed out in the paring
lot when they went to pick it up. To them the car didnít start either
way and they donít have the logical knowledge to figure out they are
unrelated. And when it comes to electrical related problems, even the
seemingly un-related might be the cause.
Reminds me of one of the strangest work orders I had. Oil leak at the
right rear door. Seeing as there was no business having oil any where
near there it was kind of strange. It turned out that the power window
was dropping too far in that door so an innovate yet misguided
mechanic, stuck an old oil filter in the bottom of the door so the
window bottomed out on it. Unfortunately he place the filter opening
down, so that the oil drained out and caused a leak.
Thatís my 2 cents worth
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