I recently bought a 2008 Taurus X. We bought it by looking at a brochure.
I bought the Limited package which I understood is equipped with the SYNC
feature as standard equipment. Now I'm told by Ford that SYNC will not be
available until Oct. 2008
I have had the brochure since Feb. 08
I am not getting anyone at Ford to listen to me.
I understand the Taurus X is finally getting a name of its own (Flex) and
will not be built in Oct. 08 as the Taurus X.
I have to say I'm disappointed with Ford for not at least trying resolve
this in some way.
If you go to the Ford website, and build a 2008 Taurus X, you will discover
that the Limited package does not include SYNC. It's an option. If it's
true what your Ford DEALER told you (not Ford Motor - they're different
entities) that SYNC is not available until October, that's unfortunate, but
sometimes shortages of parts does occur. There's always a disclaimer in the
auto brochures that specifications are subject to change without notice.
If your vehicle doesn't end up with the SYNC system, you won't be billed for
it, so I'm not sure what "resolution" you're looking for. Perhaps you
should call Ford directly to verify that SYNC will not be available until
October? Here's their phone info from the website:
800-232-5952 (TDD for the Hearing Impaired)
Available 8:00a.m.-5:00p.m. Local Time Monday-Friday
Motorsforum.com is a website by car enthusiasts for car enthusiasts. It is not affiliated with any of the car or spare part manufacturers or car dealers discussed here.
All logos and trade names are the property of their respective owners.