Appears the factory has used TOO much di-electric grease on the windshield washer pump connector. It causes the contacts to not make good electical contact. I did one yesterday (12K miles) which was still on warranty but....the front bumper pulls off easily (15 or so) with the removal of the PLASTIC clips and three bolts (1 wheel well and two under rear passenger side bumper) and slides out exposing the pump and bottle at the bottom. The Element I did was FULL of grease on the connector. Cleaned and all is good now !!
Phil