PC> not sure why the Service Writer was so hell and bent on make sure I
PC> put the other in but he wont in the future..:)
Let me tell you about service writers. I don't know who they get to fill
these positions but they are not always the sharpest tool in the box, and
they don't always seem competent.
One Hyundai service adviser told me that he had no idea if they torqued wheel
lug nuts at all, they 'just use the imapct wrench on them'. Didn't even know
about the so-called 'torque sticks' (which BTW and IMO, are not accurate
as a proper torque wrench). I stopped dealing with that service department
as they seemed only able to talk to people who had more money/less time than
they had sense.
Another Hyundai service adviser told me that he would have to 'drop my
to cure the squeak in my clutch pedal. I asked him if he was joking, because
all I wanted was for him to call one of his mechanics over with a can of
WD-40 and lube the clutch pedal assembly itself. He said he was not joking
and wondered when next I could bring in the car. I said forget it, and went
home and applied the lubricant myself. Well it has been over a year now and
no more squeak. As for my opinion of the technical ability of the service
adviser -- lets just say it is not favourable. Either he does not listen
or he is an idiot.
In my experience, it is always best to speak to a mechanic. The trick is
getting past the adviser ...