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7 year/70,000 mile Chrysler Jeep warrantee void if towing

February 13, 2007: I was towing my 2003 Jeep Wrangler with my motor- home. We have towed many times and always follow the owners manual: 4 wheel drive in neurtral, standard shift in 1st, key in second position. We had traveled about five miles when the Jeep just stopped. I check the 4 wheel drive lever it was not registering 2 or 4 wheel drive. There is no neautral light. I moved it to make sure it was in neutral. The jeep now seemed to move. I towed it back to my Jeep dealer. He diagnosed the engine was shot. The Chrysler DM inspected the Jeep and said the 7 yaer/70,000 mile warantee was void but he gave no reason. For the past two month I have been unable to talk to anyone at Chrysler or receieve a responce to my two letters. The Chrysler DM refuses to talk to me. On page 180 in the owners manual it states RECREATIONAL TOWING (behind a motorhome, etc) So why would this void the warrantee???? I cancelled 2 Chrysler products I had on order.

Any ideas: 1. About what happened to the Jeep????. 2. Why the 7 year/70,000 mile warrantee was void???

Reply to
awills
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I'd take the issue up with an "in your corner" news reporter.

Reply to
DougW

Hmmm, that sounds like the linkage for the t-case isn't adjusted right or it has a body lift which would throw it out or a broken tranny or engine mount that would throw it out.

Your moving the shift after and then the Jeep moves again would indicate that.

Any of those would put it into gear which would turn the engine over which would seize it.....

Unfortunately I don't think you have a hope of warranty coverage for this. It is either wear or negligence which caused the shifter to be out of position.

You are not the first to have posted this happening when towing though....

Mike

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Reply to
Mike Romain

I put the TC in neutral with the engine running and the transmission in gear. Then I let out the clutch and verify that the Jeep won't move before towing it anywhere with my Suburban. That is the only way I can figure out "for sure" that the TC is in neutral. I have never had any problem although I must have towed it several thousand miles this way. There doesn't seem to be any tendency to pop out of neutral once I get it in. The part about the Chrysler DM not talking to the O.P. sounds downright weird though. Either the O.P. isn't saying something, or the Chrysler DM isn't.

I met a guy in Gunnison one time, who was towing an Aspen station wagon behind a motor home with the engine running. and the transmission in neutral. He said he got 8 mpg on the motor home and 45 mpg on the Aspen this way.

Cheers,

Earle

Reply to
Earle Horton

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