FOLLOWUP...for anyone searching on a similar question in the future.
I did go to Helfman River Oaks Jeep for the service. I filled out the online reservation form, and asked that let let me know how long to expect to wait. A service manager called me the next day to tell me it would be ~45 minutes.
I pulled up to find that they have 2 lines to check in. It is a HUGE facility (at least compared to dealerships I am used to). They were very friendly and very efficient. About 47 minutes later, they came to get me from their fairly comfortable waiting room. (There is also an IHOP and a Hooters right down the road, for those prefer pancakes or ...wings... while they wait.)
I chatted with the same servidce manager for a minute and he told me that they do over 200 cars some days in 40-something bays. Quite an operation.
No carwash or vaccuuming with the 3K service (the dealer back home usually does), but everything was done as stated.
Altogether, a positive experience, and I would recommend them. Theone downside with a place that big is that you probably never have the same tech work on your truck twice, as they must emply a small army.
Thanks for the input!
-ryan
-- '06 LJ