And in the case of Japanese corporations - business is war! So there
was an interesting, but apparently temporary, pause for rationality in
the combat. That was when Lexus actualy appeared to care about the
happiness of the customer. Now it is becoming part of the standard
thundering herd of corporations - warped rotors? Tough! You must have
driven the car through a pool of ice water while the rotors were hot
from all your hard braking from high speeds like 60 in the 25 mph
zones that you normaly drive in. (What my wife was told, but they just
tell me the rough brakes are normal) So it is back to the standard car
- owner relationship. What piece of junk do I buy next? I got tired of
the crap from Mercedes and decided to try Lexus. Oops! Well, what
next ??? Brand loyalty? Sure ...
Hmm - wonder what Santa will bring me for Christmas.