I sent an email to Buick re the problems with the 3800 Gen II engines, and
> asked what they intended to do about the defect in them. This, ladies and
> gentlemen, is the concerned response:
>
> ************
> Good evening! Thank you for contacting the Buick Customer Assistance
> Center. We appreciate you taking the time to write us in regards to your
> 1998 Buick LeSabre.
>
> Our vehicles come with a 36 months or 36,000 miles whichever comes first for
> manufacturer defects in materials or workmanship. Coverage begins on the
> original delivery date. Other components carry specific warranties based on
> state and federal law.
>
> Recalls are released when the vehicle or an item in the vehicle's equipment
> does not comply with a Federal Motor Vehicle Safety Standard or when there
> is a safety-related defect present in the vehicle or equipment. Federal
> Motor Vehicle Safety Standards set minimum performance levels for those
> parts of the vehicle which most effect its safe operation, brakes, tires,
> lighting, or which protect drivers and passengers from death or serious
> injury in the event of a crash. This is applicable to all vehicles and
> equipment manufactured for sale in the United States that are certified for
> use on public roads and highways. Through tests, inspection procedures and
> information gathering systems, General Motors, as a manufacturer, may
> discover that a safety defect exists or that the requirements of a safety
> standard have not been met. At that time, a voluntary recall will be > released.
>
> Buick works diligently to provide a high quality product that we hope will
> exceed your expectations. However, when dealing with a mechanical part,
> there is always a chance that something might fail. That is something we
> cannot speculate on; and why we do provide a warranty on that item of 12
> months, or 12,000 miles, whichever comes first.
>
> If you should experience a concern with your vehicle, we ask that you
> schedule an appointment with your dealer to have your vehicle diagnosed and
> contact us with your appointment information. We will work with your dealer
> towards a resolution. We have documented your inquiry in service request
> number 1-132976010.
>
> If you should need to contact us in the future, simply reply to this message
> or call our Buick Customer Assistance Center at 1-800-521-7300. Customer
> Relationship Managers are available Monday through Friday from 8:00 a.m. to
> 11:00 p.m., Eastern Time.
>
> Again, thank you for contacting Buick.
>
> Sincerely,
>
>
> Ritisha Lawson
> Customer Relationship Manager
> Buick Customer Assistance Center
>
> ********NOW DON'T WE ALL FEEL BETTER???
>
> I also asked them how to contact the factory representative in this zone,
> and dig this eloquent response:
> Thank you for contacting the Buick Customer Assistance Center. We
> appreciate you taking the time to write us in regards to Buick factory zone
> representative.
>
> We appreciate your interest in locating a General Motors employee. Due to
> security and confidentiality policies, we are not able to provide the
> contact information you are seeking. We recommend that you submit your
> request for information to the following address:
>
> General Motors Corporation
> Human Resources Department
> 100 Renaissance Center
> Detroit, MI 48265
>
> If you should need to contact us in the future, simply reply to this message
> with your service request number, 1-132976010 or call our Buick Customer
> Assistance Center at 1-800-521-7300. Customer Relationship Managers are
> available Monday through Friday from 8:00 a.m. to 11:00 p.m., Eastern Time. >
> Again, thank you for contacting Buick.
>
> Sincerely,
>
> Michelle Steward
> Customer Relationship Manager
> Buick Customer Assistance Center
> **************
>
>
> Truly, the inmates are running the sanitarium....
>
>
>
>
So, in fewer words - your car lasted as long as we warranted that it would and we haven't tripped over any federal safety laws, so what's you problem?
Don¹t call us, we'll call you.
Caveat emptor !