This is what happen to me, I called the dealership and spoke to a sales
person in regards to price comparison for a grand caravan. I told him
that I had a price quote on a 2006 and 2005 dodge grand caravan SXT. I
told him that I made a down payment and told him my final out the door
price. He said he will speak to the general manager Tony and then call
me back. Tony the GM calls me back and says to stop down with my
quote/purchase receipe and he will beat the price I gave him. I said
are you sure, don't make me drive all the way there to waste my time
and you don't have what i'm looking for. He said come on down i'll beat
it. A couple of hours later, the sales person calls and asked me if i
was coming down and i told him yes, i will be there after work. He said
their open until 10pm Well i drive all the way there which is the
springfield rt 22 W dealer, arrived around 6pm and Tony (the GM) and
the sales person are both gone for the day. Another sales person asked
if i needed help and i explained what i just mentioned above. At one
point it seem that 3 or 4 sales people were on it. None of the sales
people there had any idea what i was talking about,because Tony did not
inform anyone about this, so they called Tony C. or Tony S. and he said
to look on the lot to see if we have anything with a similar MSRP. (I
said to myself,"if you have anything,i thought you had it all covered.)
We looked at the entire lot for a similar Dodge Grand Caravan and we
found nothing similar. I was upset that he lied to get me all the way
there just to get me in the door to waste my time and he himself or the
original sales person wasn't there. Tried to get me in the door to
sell me something that i'm not looking for.Be aware of the tatics that
Tony and his crew use at the RT 22 SPRINGFIELD DODGE use.
They do stuff like this, and then wonder why you don't come back in 3-5-
7 years or whenever? Why would they want to piss you off like the place
you are talking about, or the GMC dealer, Ed Schmidt in Perrysburg, Ohio
did to me? They played games and put me way way out in the lot, looking
at a crapload of nearly identical trucks trying to find the ONE I really
wanted that didn't sticker for 1500 more than just the one I wanted.
They leave me out there, alone, causing me not to hear them call the
shuttle (My truck was being worked on, for the 6th or 7th time after it
was "repaired" after a bad wreck) and then they made me wait 2 hours+
until it came back. If they had just taken my ass home, I would have
been ok with it, but instead, they just made me wait, then seemed
shocked when I later told them why I didn't want to buy the truck I was
looking at that day. They should have had a clue by the survey score
they got from that day. If they hadn't played games, I would have bought
it that morning! The only thing that was keeping me from doing it before
they pissed me off was that they were way off base, price wise. Of
course, when they called me later, the price was exactly what I had
offered them in the first place.
I did most of the negotiation on my 2003 Ram by email, and went in at
730 at night two days later, and it was soon a done deal. They sent me
the invoice and everything, along with a copy of the sticker.
If the printer hadn't kept screwing up the paperwork repeatedly, it
would have been a dream. So far, 2+ years later, Charlie's Dodge in
Maumee, Oh has done nothing to annoy me at all. I will almost for sure
be looking at a Challenger in 2009, unless it's as screwed up looking as
the Charger is,then it's probably going to be the Camaro,if GM makes it,
and doesn't screw it up. I have two Chevy dealers that have treated me
decently in the past. One has no inventory, the other is huge, but never
has had exactly what I want, ever.
I've only really been jacked around by 3 car dealers in my 32 years of
driving and buying cars:
Las Vegas Dodge in 77, a circus of lies, screwups, and attempted fraud.
Fletcher Jones Chevy in Las Vegas in 77 I had a deal all worked out on a
77 1/2 ton 4x4, and went to get the down payment, and the price went up
$2400 bucks. They were known for doing that stuff, but why kill a done
deal. They must not have thought I would walk. I did, and in a hurry
(That's why I went to Las Vegas Dodge)
Ed Schmidt described above..
It's not just dealships. Firestone ripped me off, too. I was in Florida
and my RF axel went. I went to Firestone because there is one near my house
in NJ. I paid cash which was a huge mistake. They put the wrong one in it.
My van has ABS, they installed one without the ABS star. When I got back to
Jersey and took it to my dealer to find out why my ABS light was on after
the axel was put in, he wouldn't do it. He said it would be $30 to look at
it, and give me an estimate on repair. When I asked about the Firestone
warranty, he said there really isn't any unless they did the work on site.
The counter guy told me there really isn't any Firestone national warranty.
I took the car back to Miami and they gave me the "we will call you when the
guy gets here who can authorize us to look at it" routine. That's the same
BS I got from them when I called numerous times after I got back to Jersey.
Of course they never called back.
Along with avoiding the RT22 Dodge dealership, I'm avoinding all Firestone
stores, and have advised all my friends and relatives to avoid them, too.
On the positive side, Ditmire Motors in Absecon NJ does excellent work at
reasonable prices so I can recommend him to anyone in the area. His
speciality is Mercedes.
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