paint swirls

We have a dark blue Forester. We had some scratches repaired on the rear quarter panel, and after repair I complained to the body shop that in direct sunlight I could see a pattern reflecting left by the buffing machine. They said they could polish this out. They did, I guess, but I still see some of these marks--I guess this is called swirl although I'm not talking about the kind of little surface scratches you get from going through a car wash. They said that once the paint cures in month or so, the swirls will disappear. Does this sound right? Is there any harm in waiting a month, and then making them fix it if the swirls are still there? The car is not even six months old so it's annoying to see the pattern in the finish.

-yngver

Reply to
yngver
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I think the swirls are in for good, unless the job is redone.

Reply to
Edward Hayes

You might investigate

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- maybe some 'claybar' or other technique will minimze the swirl. It is a common issue for darker cars I think.

Carl

Reply to
Carl 1 Lucky Texan

Thanks. Three people at the body shop--the guy assigned to manage our repair, the manager and the district manager all said the swirls would go away in a month or so when the paint cured, but I've just never heard of that from anyone else. They said they will re-do it if I still see the swirls in 30 days, so I guess I don't have anything to lose by waiting. I assume the swirls would not get any worse or harder to remove in 30 days, do you know?

-yngver

Reply to
yngver

Thanks. I don't want to try to do anything to the car myself; getting rid of the swirl is the body shop's problem, and anyway they said not to wax the car until the paint cures, so I'd have to wait 30 days in any case. I know it's a common issue for darker colors--now that I know what to look for, I've noticed it on a number of black and dark blue cars. But they were all older models.

Reply to
yngver

The only thing paint does over time is dry. I'd say they just want to get rid of you for awhile. Swirl marks are the result of polishing, but when you get down the finer polishes those swirl marks should go away. And, if those marks are under the clear coat the job will have to be redone.

Reply to
Sheldon

Okay, thanks. I'm not sure why they would want to get rid of us for a while because they have a lifetime warranty on their work so they would know very well I'll be coming back in a couple weeks if the swirls are still there. I don't think the swirls are under the clearcoat because the second polishing did eliminate them on the door, but it brought out new ones on the upper part of the rear panel. Since I can see remnants of the buffing compound in the same pattern as the swirl marks, obviously that's what's doing it and I assume that means they are not using a completely clean buffing pad, correct? In any case, I sent them pictures that clearly show the new areas of swirl and the few remaining in the previous place, and they said they will keep working on it until we are happy. I'm just wondering how they came up with the idea that swirl will go away by itself in time. This shop does a lot of work on high end cars like Jaguars and BMWs and Mercedes and surely those people don't accept seeing swirl after their cars have been polished. I'd think they want people to be happy the first time so they don't keep coming back having their cars re-done.

Reply to
yngver

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