Had the transmission changed out at the local goodwrench this week. I
don't normally have things done for me as I am a licensed heavy duty
mechanic, but time restraints made me take it in this week.
The service advisor phoned up the wife after the new transmission was
in, as apparently the "tech" test drove the truck and claimed there
was a terrible howling noise. They figured the rear differential was
faulty, but would need to do some checks to determine this.
I came home from work and got the story, they had the wife convinced
that the truck was going to break down unless further repairs were
completed. SHAME ON THEM. There was nothing else wrong with this
truck, and certainly no unusual noises when I delivered it to them for
the transmission replacement. Luckily the shop was closed at this
time as the trigger point of my explosive Italian temper was
exceeded. The service advisor was "advised" the next day not to even
pull the level plug on the axle and only complete the work he was
authorized to do. If there was anything "howling" it would be the new
transmission or the installation they just performed.
The final touch came from the cleanup guy. I paid 6 hours labour for
a complete cleanup inside and out. It wasn't very clean in places, so
the wife took it back for a bit more. He complained he even had to
clean "something sticky" all over the rear hatch window. That was the
oil that blew out the breather of the failed transmission just before
it left us on the side of the road..
Anyway, about $3370 (taxes in) CDN dollars later for a transmission,
a couple of leaks at the block heater and top coolant connector, and a
so-so cleanup job got the truck back. I probably pissed off the
service advisor as I purchased the transmission at the parts counter
before going to the service department, and saved myself $550, but
cost him the commission on it. Maybe a rear diff. job would have made
up for it? I know I would not trust this dealer to do anything
further. Why are so many auto shops like this? Do I have to plunk down
my mechanic's licence when I take anything in and tell them not to
B.S. me? I really feel for the average motoring public that has to
take thier vehicles in to these guys, probably why you see so many new
vehicles on the road, simply can't afford to keep the older ones
I should just about be done with the first round of repairs on this
97 Tahoe, I've had the bad steering sensors, the bad brakes, the
failed fuel pump, the failed transmission, I think the only thing left
now is the intake manifold. Have 75000 miles on it, wonder when that
is going to happen?