Hmmm.... is this problem 3 or problem 4 with the POS you just bought?
Given the problems you're having - I'd suggest getting rid of this car
ASAP, sounds like a really bad BMW - and those can cost a fortune to keep.
The headrest switch is right there with the power seat switches if you
have power seats. If not - look on the outside edge (door side) where
the rod goes down into the seat. There will be a small catch you have to
depress to lower the headrest.
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