citroen-pr.net replacement

Jun 03, 2007 7 Replies

Dear All,



Am I being really stupid, or is the replacement for citroen-pr.net (service.citroen.com) no longer free to search, except for cosmetic parts?



I'm only trying to find a lock cylinder for my Mk 1 Xantia at the moment, so it's no big deal to go to the parts desk and ask, but does it mean that I'm quite a lot more on my own in the future if I want to do replacement of anything more esoteric than that by myself?



Ambrose



Ambrose Nankivell ( snipped-for-privacy@gmail.com) gurgled happily, sounding much like they were saying :

Somebody is being VERY stupid - unfortunately, it's Citroen, not you...

It was too good to last...

Thanks. I certainly wasn't impressed. It'll probably mean I scrap the car earlier if I can't do so much myself. Whether that will cost them money? Who knows?

A

Ambrose Nankivell ( snipped-for-privacy@gmail.com) gurgled happily, sounding much like they were saying :

No reason to scrap the car sooner - I dunno about the Xant parts 'fiches, but the XM ones are readily available. Anyway - just ring up and hassle the Cit parts guy, making sure you say "Well, I used to look this up myself on citroen-pr.net - perhaps you could pass on that it's increasing your workload...?"

Err, sorry but how does not being able to look at a parts diagram / catalogue mean that you might need to scrap the car?!

Making it difficult to look things up makes working on it more of a chore, makes it more likely I'll take it to the garage for work, which makes it cost more which means it becomes uneconomic to keep earlier.

A

Whimp!

Non franchised garages face that problem daily, also if you have the car in front of you I really don't see why you need to 'look things up'...

Well they didn't until the service was removed. ;)

I can see how it'd be extremely annoying for them to be looking at an extra =80950 a year if they want to get at it though.

And it's nice to have a visualisation if you can. I'm not denying I'm a wimp, though. Or at least fixing cars is something I like to do occasionally if it's easy, rather than anything hardcore.

A

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