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Beware of RT 22 springfield dodge dealer

This is what happen to me, I called the dealership and spoke to a sales person in regards to price comparison for a grand caravan. I told him that I had a price quote on a 2006 and 2005 dodge grand caravan SXT. I told him that I made a down payment and told him my final out the door price. He said he will speak to the general manager Tony and then call me back. Tony the GM calls me back and says to stop down with my quote/purchase receipe and he will beat the price I gave him. I said are you sure, don't make me drive all the way there to waste my time and you don't have what i'm looking for. He said come on down i'll beat it. A couple of hours later, the sales person calls and asked me if i was coming down and i told him yes, i will be there after work. He said their open until 10pm Well i drive all the way there which is the springfield rt 22 W dealer, arrived around 6pm and Tony (the GM) and the sales person are both gone for the day. Another sales person asked if i needed help and i explained what i just mentioned above. At one point it seem that 3 or 4 sales people were on it. None of the sales people there had any idea what i was talking about,because Tony did not inform anyone about this, so they called Tony C. or Tony S. and he said to look on the lot to see if we have anything with a similar MSRP. (I said to myself,"if you have anything,i thought you had it all covered.) We looked at the entire lot for a similar Dodge Grand Caravan and we found nothing similar. I was upset that he lied to get me all the way there just to get me in the door to waste my time and he himself or the original sales person wasn't there. Tried to get me in the door to sell me something that i'm not looking for.Be aware of the tatics that Tony and his crew use at the RT 22 SPRINGFIELD DODGE use.

Reply to
okalreadyok
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Im sure this is common MO for Dealers ; they have little regard for ones time and like the 'bait and switch' game. Very few Dealers are worthy of respect.

Reply to
Dave in Lake Villa

by the way this is the NJ dealership on RT 22 springfield

Reply to
okalreadyok

They do stuff like this, and then wonder why you don't come back in 3-5-

7 years or whenever? Why would they want to piss you off like the place you are talking about, or the GMC dealer, Ed Schmidt in Perrysburg, Ohio did to me? They played games and put me way way out in the lot, looking at a crapload of nearly identical trucks trying to find the ONE I really wanted that didn't sticker for 1500 more than just the one I wanted. They leave me out there, alone, causing me not to hear them call the shuttle (My truck was being worked on, for the 6th or 7th time after it was "repaired" after a bad wreck) and then they made me wait 2 hours+ until it came back. If they had just taken my ass home, I would have been ok with it, but instead, they just made me wait, then seemed shocked when I later told them why I didn't want to buy the truck I was looking at that day. They should have had a clue by the survey score they got from that day. If they hadn't played games, I would have bought it that morning! The only thing that was keeping me from doing it before they pissed me off was that they were way off base, price wise. Of course, when they called me later, the price was exactly what I had offered them in the first place.

I did most of the negotiation on my 2003 Ram by email, and went in at

730 at night two days later, and it was soon a done deal. They sent me the invoice and everything, along with a copy of the sticker.

If the printer hadn't kept screwing up the paperwork repeatedly, it would have been a dream. So far, 2+ years later, Charlie's Dodge in Maumee, Oh has done nothing to annoy me at all. I will almost for sure be looking at a Challenger in 2009, unless it's as screwed up looking as the Charger is,then it's probably going to be the Camaro,if GM makes it, and doesn't screw it up. I have two Chevy dealers that have treated me decently in the past. One has no inventory, the other is huge, but never has had exactly what I want, ever.

I've only really been jacked around by 3 car dealers in my 32 years of driving and buying cars:

Las Vegas Dodge in 77, a circus of lies, screwups, and attempted fraud.

Fletcher Jones Chevy in Las Vegas in 77 I had a deal all worked out on a

77 1/2 ton 4x4, and went to get the down payment, and the price went up $2400 bucks. They were known for doing that stuff, but why kill a done deal. They must not have thought I would walk. I did, and in a hurry too. (That's why I went to Las Vegas Dodge)

Ed Schmidt described above..

BDK

Reply to
BDK

It's not just dealships. Firestone ripped me off, too. I was in Florida and my RF axel went. I went to Firestone because there is one near my house in NJ. I paid cash which was a huge mistake. They put the wrong one in it. My van has ABS, they installed one without the ABS star. When I got back to Jersey and took it to my dealer to find out why my ABS light was on after the axel was put in, he wouldn't do it. He said it would be $30 to look at it, and give me an estimate on repair. When I asked about the Firestone warranty, he said there really isn't any unless they did the work on site. The counter guy told me there really isn't any Firestone national warranty. I took the car back to Miami and they gave me the "we will call you when the guy gets here who can authorize us to look at it" routine. That's the same BS I got from them when I called numerous times after I got back to Jersey. Of course they never called back. Along with avoiding the RT22 Dodge dealership, I'm avoinding all Firestone stores, and have advised all my friends and relatives to avoid them, too.

On the positive side, Ditmire Motors in Absecon NJ does excellent work at reasonable prices so I can recommend him to anyone in the area. His speciality is Mercedes.

Mike

Reply to
Mike Hollywood

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