I posted earlier about taking my truck in to car toys to get a new stereo install. Last Thursday I was quoted for an Alpine head unit, Alpine CD changer, Sirius adapter, Alpine amp, wiring, Infinity reference series speakers, all installed. All for the everyday low price of $1,400 and a few dollars, seven or nine, I forget. Today I take the truck in to drop it off to get the work done on Monday and the first thing he starts telling me is he "forgot" to add the CD changer in the price. But, he'll cut me a "deal", free install on the changer and a discount on the changer, he needs to talk to the manager to get the "discount" so I don't know what that's going to be.
In fairness, I went over the numbers with him last Thursday and all looked in order. What he did was write on a piece of scratch paper and used stock numbers instead of descriptions with the money beside them. I do recall asking "where's the amp" and he pointed it out to me. It looked like he had accounted for everything but I didn't check too closely, after all, he's the professional here.
What do you guys think, honest mistake or a pattern of deception? I'll be calling first thing in the morning before they can get anything rolling on the install. Unfortunately, I can't be there, I already have appointments to keep tomorrow.