My husband got rear-ended in his brand new Dodge Ram Powerwagon (sniff!) yesterday and the only real damage appears to be to the bumper (can't say the same is true for the other car!). The hitch is scratched, but appears fine. I have heard from friends that hitch damage is sometimes invisible to the naked eye (hairline cracks that can comprmise the hitch in some way).
We're taking it to the claims adjuster tomorrow. If the hitch should be replaced (and the adjuster does not include this in the repairs), I'd like to be armed with some written documentation that states it is a safety issue not to replace hitches that are involved in a rear collision. Is there any information I can get online? I called Dodge and our dealer, and neither of them were any help.
If it is a good idea to get it replaced, we'll do it anyway. We'd just like to have the insurance company pay for it, if we can.
Thank you, Paula