Drive the car down a deserted highway at the speed where it makes
noise. Yank the steering wheel to the left and to the right like you
were driving around some orange cones. (A slalom course) Does the noise
change when you are doing this? If so, you probably have a noisy wheel
OK, understand, from what I remember it did not change.
I jacked up the rear, spund the tires, very quiet, no drag or noise.
Jacked each side in the front, car out of park, spun the wheels but
could not hear any noise.
Often, I will ask that a customer take me for a ride so that they can
establish the noise and the conditions required to recreate it.... Not all
shops will offer even this small effort to ensure customer satisfaction...
if they don't, it may be time to finc a new store...
Yup. Which reminds me of a story my auto mechanics teacher told me 25
years ago. (To set the story mood, I must tell you he was old at the
time and his story was 25 years old, so this happened 50+ years ago)
A lady customer came into the Ford shop where he was a tech. Er,
mechanic. The word "tech" probably wasn't in use yet as to describe a
mechanic. Anyway, her car would't run right. Mechanic after mechanic
looked at it and it always ran right for them. When there was a problem
that couldn't be found or fixed it was always turned over to him. (So
he said) Anyway, he finally told the lady that he wanted to ride with
her so maybe the problem could be duplicated. The lady started the car
up and took off (with him being the passenger) and as they were driving
away from the shop, she pulled the choke out so she could hang her
purse on it!! Anyway, problem solved all because he rode with her
instead of just listening to her tell of her problems.
Motorsforum.com is a website by car enthusiasts for car enthusiasts. It is not affiliated with any of the car or spare part manufacturers or car dealers discussed here.
All logos and trade names are the property of their respective owners.