"shiden_kai" wrote in news:8q%Nb.135402$ts4.78449@pd7tw3no:
It's not just the automotive industry, but its just harder to get your car out of of an unscrupulous shop, and more expensive, than to decline a home repair or work done on neutral territory. Your right about helping people, and at the same time, combating the image that auto techs are all people who only want to take advantage of their customers. Hope you guys keep up the good work.