Re: Maybe its the little things, GM?

My uncle once bought a Ford station wagon instead of a Chevrolet because > he

> said the "wheel bearings were bigger." He figured the axle would last a > lot longer, especially if carried a heavy load occasionally. > > So, with that in mind, how about offering just a token more than the > competition? Like, include CD-ROMs of the shop manual and parts manual. > You do not even offer the parts manual as an extra cost option today. It > is not available from Helms, Inc. Give those two items away for a cost of > about 50 cents per car and you will get customers like my uncle who could > pull some obscure detail out of the hat and make a buying decision based > on > something Chevrolet never even thought about. >

People don't even read their Owner Manual... You can see that by reading these newsgroups!

Reply to
Andy
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Reply to
ROY BRAGG

Unfortunately true...The owners manuals in general are so full of words but devoid of meaning, they are in general pretty dull reading. They treat us like we were idiots...maybe we are.

Reply to
hls

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