Customer Comments to Quadratec

Let me get this straight, you are complaining to QTech that an accessory item they sell but did not build hasn't got instructions that tell you the car you are installing the accessory onto will resist your efforts to install the accessory?

I'm pretty sure they have most of their 'installation instructions' on their website.

FYI, Steelhorse was bought out by Smittybuilt a year or so ago. From your comments Smittybuilt have by now re-branded the same useless junk under their own name. It's a shame, I was hoping the Steelhorse crap would never again be foisted on the public, but apprently it's just a shell game.

I spoke with the Quadratec people at Moab two years ago about the Steelhorse branded junk they were selling as CJ replacement parts. At the time I was in the middle of a restoration on a '76 CJ5 and I'd returned numerous Steelhorse branded items to them which turned out to be junk. Their reps assured me they had severed all business ties to the offshore mfr that made Steelhorse. Apprently the curse is back: Caveat Emptor!

Shit runs uphill as well. Who is Smittybuilt going to listen to, the lowly end user whose money they already have or the major distributor that buys in bulk? If Quadratech gets enough returns of stuff people don't like...maybe eventually they will tell the manufacturer that they get too many returns and that they are dropping the product unless quality goes up.

Well, I mean, it was a "no brainer" that the tail light assemblies had to be removed before these things could be installed. But the goofy thing is that you've got to then slip the whole light assembly into the guard enclosure from the top end. You cannot do it from the bottom end of the guard, it's narrower than the light assembly itself. If you could you wouldn't need to unplug the wiring harness. Why couldn't the light guard have been engineeered just a little wider so you wouldn't have to screw with the wiring harness? Aside from not including proper hardware, *this* is what really frosts my ass.

Mark '98 TJ '98 XJ

They designed the guard to follow the contours of the body so it would fit cleanly and smoothly. If they made it so it was not tapered, then it would not fit flush at the top.

I agree that they should include the correct screws, but the rest of your complaint lacks merit. There is too much beer to drink to spend time worrying about stuff like this.

Point taken! On both counts. Have a safe New Year!

Mark '98 TJ '98 XJ

Sorry. I was a bit harsh. But it's true, there is way too much beer to drink to spend time on problems like this.

I think Steel is now Outland (employee purchase) and has purchased Smittybuilt.

Andy

Could be I have it reversed, regardless it's a shame if thr Steelhorse legacy continues.

It seems 4 Wheel Parts, 4WD Hardware, Quadratec and some others have offshore sources making really bogus knock-offs. Brands like Rock Krusher, Warrior, etc. are consistent crap, and even a formerly quality outfit like Warn is peddling some cheap looking stuff that must be coming from East Mogahacha.

The easiest way to get to the harness, if you haven't already done so, is through the wheel well. I'm guessing you are talking about the right rear tail light. there is one plastic connector at the rear of the well that you remove. That part of the plastic well will bend down, allowing good access.

cal

Thanks, Cal. I worked on that yesterday in the freezing rain here. WOW! After they got the roads sanded today, I was off for my local hardware store for a replacement fastener that I had to cut to get up into the wheel well.

Mark '98 TJ '98 XJ