They "say" they have a confirmed diagnosis. I looked into how Toyota diagnosed the problem with Tacoma pick-up truck sudden acceleration complaints from 2 years ago...they said that was caused by the internet.....and blamed it on the Customers.
This is now a question of trust. Given Toyota's long history of dishonesty when it comes to "diagnosing" problems, do you think it is wise to believe them now?
So far Toyota's handling of the unintented acceleration / stuck throttle issues have involved the following sorts of explainations:
- It wasn't a problem
- It was the Customer's fault (incompetent drivers)
- It was the non-Toyota all weather floor mats
- It was improperly installed non-approved floor mats of all sorts
- It was the Customer's fault for improperly installing floor mats
- It was the shape of the accelerator pedal, but this was still the Customers fault for improperly installing floor mats
- It was something else too (not just the floor mats), but we are sure it is the Customers fualt
- It was the pedal assembly Toyota was forced to buy from those incompetenet Americans (or Canadians).
- Oh yeah, We (Toyota) will look back at those Tacoma complaints from
2 years ago too...but We are sure it is the Custoemrs fault...- There is nothing wrong with the Prius...well except incompetent Customers don't understand how the brakes work and panic when they don't stop the car...
Untill forced by NHTSA, Toyota seemed perfectly willing to blame the Customers. Once forced to admit there was a problem they immedaitely tried to find a scape goat (CTS, Customers, floor mat suppliers, etc.). Oh What a Feeling.
Ed