I was pulling out of my parking space at work today and noticed a very
unusual sound in the engine. I left the motor idling, looked under the
hood and it sounded as if it was coming from the left side (passenger
side) somewhere. I pulled out of my parking space and noticed a fresh
puddle of oil. I drove about 200 ft and the car died on me. I had no
warning lights or anything. Anyway I had to have it towed to the
dealership but will not know until tomorrow what the damage is.
My question is this. First of all, I bought the car new in Oct. 2000.
Sometime, maybe in 2003, I received a letter from Toyota claiming that
certain Toyota's that qualified for free repair because of.........and
this is where I am forgetful. I kept that letter for several years but
cannot find it now.
I remember the letter stating something about "oil" and to qualify you
must be able to provide proof you had your scheduled oil changes. I've
tried researching this to no avail.
Does anyone know what I am talking about? This wasn't a recall, but
rather something that was supposedly defective that could possibly
cause engine failure even if you changed your oil regularly.
I am at a loss for the exact terminology used in this letter. Can
someone enlighten me?
On Aug 1, 9:34 pm, firstname.lastname@example.org wrote:
Gee, this is the first time I've replied to my own post, LOL.
Anyway, I found the letter. It was basically an acknowledgment from
Toyota that there is an "engine sludge" problem in certain Toyota's
that can cause the engine to lock up. The good news, they will pay for
all expenses including rental cars. Now, I just hope this was my
problem. Sure seems like from what happened.
On Aug 1, 9:34 pm, email@example.com wrote:
Yes, Ken, there is a MAJOR engine oil sludge problem in some Toyota
and Lexus vehicles. Please first check my online petition called
"Toyota Owners Online Unite for Resolution: Engine Oil Sludge" at
http://www.petitiononline.com/TMC2003/petition.html . This petition
was started ONE YEAR AFTER Toyota initiated the "Customer Support
Program for Engine Oil Gelation" back in April of 2002. The reason I
started the petition is because some Toyota and Lexus owners began to
notify me that Toyota was NOT HONORING its own program. I felt more
data was needed as to the incidence of lack of follow-through by
Ken, just as you noted, the information about the CSP is VERY HARD TO
FIND...many Toyota owners tell me that it can't be found with ease
even on Toyota's own web site! I'd like to know if it can be found at
all there! You were lucky that you got the letter from Toyota. Many
Toyota owners reveal that they NEVER GOT THE LETTER promised by
Toyota. Bruce Ertmann, then a CEO with Toyota in customer service,
said that the letters were mailed in batches at intervals. He also
revealed the the SPA (Special Policy Adjustment) letters were STOPPED
prior to the CSP letters being mailed out. Some 3.3 MILLION Toyota
owners were supposed to get these letters. Still, many did not
receive either letter though they are the ORIGINAL OWNERS and at the
same address! You can just guess what might be the case for
previously-owned Toyota owners!
Engine oil sludge is a complex matter. It presents in many different
ways, and apparently, Toyota is capitalizing on this fact. Engine
rods are being thrown through the engine block, but Toyota won't honor
this as "sludge" in most cases. It doesn't matter if this happens at
very low mileage and in the presence of proper maintenance, Toyota
just shrugs its shoulders at these owners.
The engine oil sludge problem goes beyond black gunk accumulating
beneath the valve cover. Engine oil analysis done by some Toyota
owners reveals that the engine oil deterioration is being
hastened...even with as little as 2,500 miles on the oil! Some owners
have noted metal fragments within the oil and fuel contamination of
the oil as well. Early sludge victims reported glycol
contamination...especially in the Lexus RX300.
I hope, Ken, that you will inform us here what Toyota says about your
engine failure. Please let us know what your mileage was at the time
of failure. Also, please let us know your aapproximate oil change
intervals. Do you have the 4 cylinder vehicle or the six cylinder
one? Recently, I have had contact with some 4 cylinder Camry owners
(circa 1999) who have experienced spontaneous combustion (TOYOTA
ENGINE FIRE!) in their engines which have resulted in near injury
(potential death) at highway speeds.
The question becomes how many of these sludge-prone Toyotas are
throwing rods through the engine? What has Toyotas response been when
these owners contact Toyota? What is happenging within these engines
to cause this violent reaction?
I can tell you that in the case of the engine fires, Toyota has been
stone-cold toward the vehicle owners! One owner was told by his
Toyota dealership that he maintained his vehicle well. This 4cylinder
Camry did not make it to 100,000 miles before it caught on fire and
burned fully! One universal statement made by all the engine fire
victims is, "I didn't expect a Toyota to do this!" These victims are
shaking their heads in disbelief that their vehicles could be so
The same is true for those sludge victims whose vehicles suddenly died
at highway speeds. Many got no warning as in your case. Others noted
complete loss of the engine oil after loud noises developed in the
Ken, I would recommend that you send Toyota a CERTIFIED letter to
formally notify it about this matter. See if you can get an oil
sample for analysis (if you have any oil left!). Remove the valve
cover and take pictures. Do the same with the oil pan, too. Document
fully before you speak to Toyota.
Also, file online reports with the National Highway Traffic Safety
Administration and the Center for Auto Safety. You are FAR FROM ALONE
as you will see when you examine the reports of other Toyota owners
there. Contact ConsumerAffairs.com and tell it your story and ask for
your story to be published on the web site. Once you contact Toyota
and get its response, file your story on RipOffReport.com so that
other Toyota owners can benefit. File reports on the car survey
Do you think that it is no accident that information about Toyota
engine oil sludge is so hard to find? You might find it interesting
to know that back in late 2000, over 6,000 postings resulted when this
matter was discussed online in Edmund's Town Hall (now known as
CarSpace.com)! After that, over 10,000 postings resulted on the now
defunct (interesting demise of an excellent consumer resource!!) "The
Complaint Station for Toyota." Why at the Complaint Station, the
"Toyota" forum was the NUMBER ONE visited complaint site among the
hundreds listed!! Then, there is Cartrackers.com where postings
continued about Toyota sludge until August 2004...the same time that
TCS went down...when it went down mysteriously. The timing is
fascinating! It seems that Toyota-protectors are following Toyota
owner postings very closely and personally attacking those with
information that would benefit other Toyota owners online!
Oh, no, the issue of Toyota engine oil sludge is alive and well.
Though the online petition has been a target, more and more Toyota
owners are coming forward. Seems that the Toyota engine oil sludge
did not stop in 2002 when the CSP was initiated. What will these
sludge victims hear from Toyota? Only time will tell I guess.
Ken, we look forward to following your case online. It is important
for other Toyota owners to see what is happening behind the scenes.
According to those signing my petition, Toyota is making owners jump
through hoops to get relief under the CSP. More often than not, the
Toyota owners are reporting that they have been DENIED COVERAGE for
one reason or another. Though Toyota spokespeople said that the oil
receipts weren't that important and that only one per year was needed,
Toyota dealerships have openly stated that EVERY RECEIPT is needed.
Well, you can imagine what the previously-owned Toyota owners are
going through! Anyone who has one of these sludge-prone vehicles that
was not purchased new may well be rejected by Toyota. Wouldn't this
make would-be used/previously-owned Toyota owners think twice before
the purchase? Based on Toyota owner documentation, it may be a risk
that will certainly result in financial hardship down the road.
So far, Toyota seems to be saying that the thrown engine rods and
engine fires are not related to the engine oil sludge matter. In some
cases, Toyota dealerships are telling owners that there is no sludge
when there is. Let's say hypothetically that they aren't
related...what is Toyota saying is the CAUSE of these violent engine
reactions? Is it just hoping that all of these affected Toyota owners
will just go away quietly...you know...like it originally did in the
Toyota engine oil sludge debacle?
Toyota owners need to speak up online to show what is happening behind
the scenes. Document fully with the appropriate agencies. Formally
notify Toyota in writing as it doesn't seem to count your case unless
you do. Toyota would be happy, no doubt, if you simply traded in and
went away without any documentation of the problem.
IF you have had a Toyota engine fire with no reasonable cause
determined, contact the NHTSA and ask it to open a FULL INVESTIGATION
into the matter. Your request should serve as a PETITION to this
agency to investigate the safety defect. The agency must respond to
you in a timely fashion if you so petition it. Take the time to do
this. Think about a older woman who was burned over a large % of her
body in a Sienna fire. Her two show dogs were KILLED in this fire!
The vehicle was conservatively driven and properly maintained but it
still erupted in fire on the highway and there was little the woman
could do. She has been recovering for the past several years thanks
to the support of her daughter.
Toyota Owners Online Unite for Resolution: Engine Oil Sludge
Toyota Camry, Avalon, Solara, Celica, Sienna, Highlander, Tacoma,
Tundra, Matrix, Rav4, 4Runner
Lexus RX300, Lexus RX330, Lexus ES300
I disappointed that while you say that information on this is hard to
find, you've not supplied much info on the problem either. I'd be very
interested in finding out more. Do you have a web site? At the very
least, reprint Toyota's CSP letter. Thanks!
On Aug 2, 2:46 pm, firstname.lastname@example.org wrote:
Well, my problem turned out to be a water pump. Apparently a seal
broke, I lost all the fluid causing it to lock up. Even though I told
the service manager I left a puddle and trail of oil, he claims they
could not find any oil leaks. He's trying to tell me that maybe the
oil was left from another car. Well, I was in that parking spot all
day. This is the point where the consumer, myself, feel powerless. I
went ahead and had the water pump replaced, timing belt and head
gaskets replaced too for $580. In a way, I am glad it wasn't the
engine sludge. Seems like too much trouble to prove. I am still
concerned about the sludge issue though. Keeping my fingers crossed
that nothing else happens in the near future.
Yeah, Toyotas have problems with engine sludge that in 2004 they
reduced the oil change interval from 7500 miles down to 5000 miles!
This is when GM and Honda were pushing towards 12,000 mile intervals.
Toyota sure don't make them like they used to.
I'd change out the timing belt every 5-year/60K miles (and not the
6/90 schedule). The belt typically starts to stretch by then,
especially the less expensive Bando and Mitsuboshi belts Toyota uses
than the best-in-class Gates. I use the following except I buy the
Airtex pump from the local NAPA store. IMO a better pump than Aisin.
(earlier www.rockauto.com prices for 3/5SFE)
GATES TCK199 (kit of timing belt with two pulleys and instruction)
GATES Part # K030295 PS belt $4.32
GATES Part # K050435 Alt/AC $12.12
FEL-PRO TCS45641 Cam seal $4.11
FEL-PRO TCS45920 Crank seal $6.04
BCA Part # 221820 Oil pump seal $2.71
AISIN (Toyota #16110-79185) water pump $58.79
FEL-PRO VS50304R valve cover gasket set $13.94
On Aug 1, 6:34 pm, email@example.com wrote:
On Aug 1, 9:34 pm, firstname.lastname@example.org wrote:
I just found your posting today.
We have an exact problem that you have with your 2000 Camry.
It happened 2 years ago.
But no-one I mean really no-one want to take the responsibility.
And today I found several other people in the net claiming about the
No lawyer willing to represent my case up until yesterday.
But as my finding today I wonder if we can actually team up with
several other people that I found on the net.
One of them even got their house burned down because of the fire that
started from this 2000 Camry.
And the judge still grant Toyota for that. I can't believe that.
Sorry, I am still emotional whenever I'm talking about this problem.
Could you please reply to me , I'm really want to hear from you.
Anita my email adress email@example.com
I live in state Virginia.
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