Dealer made it right

Jun 28, 2006 2 Replies

(don't put them away wet)



I wrote a while ago about the dealer replacing my rotors on my 4Runner & then "losing" the old ones that I wanted returned. Then a fiasco trying to get my calls returned. Finally I complained to the GM. They had a meet & decided to refund in full, $364.09, for parts & labour!


In most states the shop must return any parts than were replaced, unless you sign off that they dispose of them. I don't know if they still do that, but if you request the old parts they must provide them.

interesting, plead guilty!? I'm up in ON Canada but will check the law up here.

"Joseph W>In most states the shop must return any parts than were replaced, unless you

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