dealer made it right

I wrote a while ago about the dealer replacing my rotors on my 4Runner & then "losing" the old ones that I wanted returned. Then a fiasco trying to get my calls returned. Finally I complained to the GM. They had a meet & decided to refund in full, $364.09, for parts & labour!

Reply to
DonLogan
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Hopefully, they did it apologetically and not begrudgingly, and they were able to keep you as a customer.

Reply to
Ray O

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