Hi all,
I required a duplicate key made for my 1987 Volvo 760GLE which is a one owner car since new.
I ordered the key because the dealer did not have a key punching machine, and no one locally grinds dealer blanks because they are made from metal-not brass(plated) the reason they don't cut these keys is because it wears the grinder, usually these are notched with a machine. The price of $15 Cnd includes the rubber Volvo key and cut to the vehicle's VIN, a blank costs the same. (I double checked the VIN, the parts person didn't
Anyhow, I picked up the key today, and it didn't work. When I purchased the key in the first place, I was NOT told that the key has a 50-50 chance of working. Instead, when I picked up the key, I was told that it may not work. Well, they were right!!! It didn't work, it opened the driver's door, but would not turn the cylinder in the ignition, trunk lock or glove box lock. All the cylinders in the car are original, one key operates all locks and have never been changed for any reason.
So, the dealer told me that I am SOL literally, and in a condescending manner to boot, the parts manager said "You're car is too old". I questioned their practice of not informing the customer that a $15 key may not work, and he stated that I was told - (if I was, I would have bought an Ilco rubber key which looks identical except it doesn't say Volvo!, and it is only $5 Cnd cut at Lock Mart