Bought a USED 2003 Honda CR-V LX AWD 5 Speed (build date 09/2002) in December 2005. Paid for a 1 year full warranty on this Honda Certified vehicle. Well, that is expired.
Going down the road at 40 Mph, March 25th, Sunday, the AC suddenly quit with a loud BANG and saw the AC clutch fly out the rear under the vehicle.
Dropped it off at Courtesy Honda, Service on April 3, 2007. they looked it over and saw that it would require replacement of everything in the AC system due to contamination.
In Florida, one really needs AC. Courtesy Honda of Sanford called the Honda Motor Company, who authorized full 100% payment! Picked up a rental car, also! WOW!
The total of the work order was $1,892.50. Honda funded ONE THOUSAND EIGHT HUNDRED NINETY TWO DOLLARS and FIFTY CENTS in Air Conditioner Repairs and the rental vehicle!
Look, we have owned dozens of Honda cars and motorcycles, both of us having retired from the US Air Force, and having served in Asia, Europe, Japan, and, on Oahu, Hawaii.
I have owned car dealerships, and garages, over two decades. The service we have received is exemplary!
We have owned over 100 cars, trucks, and motorcycles. Honda is the first manufacturer of motor vehicles who actually cares about the customer, in our experience of vehicle ownership, since 1964.
Over the past 14 months, four of our friends and relatives have bought Hondas, on our recommendations.
We picked up our CR-V on April 4, and found that everything was great, PLUS, Courtesy Honda of Sanford washed and detailed our CR-V!
WOW, again!