As MB is in process of radically reorganising its dealership structure in the UK I am curious if similar things are happening elsewhere.
In Britain many dealerships were franchises and these are being taken over directly by MB UK, even with name changes. MB claim to be aiming for greater consistency and better quality of service. The number of centres is being reduced but those remaining are being converted to 'supercentres' with bigger showrooms and other facilities to give more of a 'consumer experience'.
DAS
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