I have a dilemma. I've long been an admirer of Mercedes, engineering and rock solid reputation for reliability. But as I move closer to making the decision (and I am doing the homework) I am hearing things that are making me hesitate. Friends, people I talk to at the gas station about their Mercedes and comments on the web are all suggesting that the new vehicles are much less than reliable, it is hard to get a service appointment with a lead time of less than 2 or 3 weeks and in several instances vehicles have been damaged at the dealer and they have refused to accept responsibility (one owner had a driver side mirror broken and Mercedes tried to charge him $500). A reoccurring comment is that Mercedes is definitely not a car you want to own AFTER the warranty expires and since I'm going to buy - not lease, with the intention of owning the car for a number of years this is troubling. I've owned two Lexus's in years past and each was in the shop just once (which is a marked contrast to the Volvo S80T that I currently own which was in the shop 15 times in the first 16 months).
I'd appreciate it if you folks could take a few minutes and give me the straight and skinny.
Duffy snipped-for-privacy@optonline.net