I'm baffled and annoyed with GMC and I need some help with the third row
removable seats in my 2003 Yukon Denali. I'm trying to put them back in
after having stored them in the garage shortly after I got the Denali.
The two seats each have little wheels. The manual instructs you to grab the
handle and push the seat forward until the wheels drop into little recesses
designed to accept them. I did that and then pulledthe handle upward and
push ed forward and the seat is now locked in the vertical position. What I
want to do is position the seat(s) so that people can sit in them. So,
somehow I have to pull towards me the #3 handle and pull the seat(s) down.
But when I do they do not lock in place and unless they're locked you cannot
raise the seat backs.
I called GMC customer service. They transferred me to a dealership that was
open and told me the dealership could help. Not true. I got someone in the
sales department and he was not helpful. I'm in New York and the dealer
where I got the car is closed. So are most others. It's nighttime here. So I
call two more dealerships in Hawaii and California and ask for the service
departments. These guys were not helpful either. Hard to believe.
I'm hoping someone out there in cyberspace has confronted and solved this
mystery and would be willing to share with me the secret of installing these
two seats so they can be used. The owners manual is unclear and inadequate
on this subject.