"Apparently." Excellent choice of words.
Yes, Toyota and Honda work VERY hard on maintaining the APPARENT reliability of their cars. I have always believed (and observed) that Chrysler products were and are measurably better engineering designs than Toyota and Honda products, but that the Toyota and Honda dealer networks bent over BACKWARDS to prevent people from having a bad experience. I don't know how many Honda owners I've known who could name numerous visits to the dealer (including tow-truck rides, engine replacements, transmission replacements, fuel system replacements, yadda yadda yadda...) but since they never paid a dime they still called their cars "100% reliable." Whereas I've known Chrysler owners that felt abused because an alternator wasn't covered under the "powertrain warranty," let alone all the headaches getting warranty extensions on the early 4-speed automatic transmissions. If Chrysler would exert the kind of influence over the service side of operations that Honduh and Yoda do, there wouldn't be anyone blathering about the "superiority" of Japanese cars.